When booking our hajj pilgrimage, we spent a lot of time researching different travel agents and the varying packages on offer; however we struggled to find one that suited. M Zahid Travel were the first agents who were more than happy to answer our million and one questions. They also reassured us to keep phoning and asking as they recognised it was a big decision. Ultimately we booked a 3 week long package, which included shifting to Aziziyah for the main days of hajj.
Madinah: M Zahid Travel offers a few different hotels; we selected Dar ul Taqwa as it is literally outside one of the gates to the prophet's mosque (outside the women’s entrance). The group/staff were always on hand as and when we needed any help. They also arranged to take us and a few others to a date market and ensured we got high quality dates at a competitive price. The ziyarat trips in Madinah and Makkah were excellent, with frequent traveling pilgrims telling us they were the best trips they had ever been on.
Makkah: Again there are several hotels on offer; your choice depends on whether you want laundry included in your package and/or full board. The group’s staff was on hand and particularly offered to escort people on the rites of Umrah if anyone wanted their experienced help.
Aziziyah: this is the period when M Zahid Travel’s services went above and beyond expectations. Our hotel had all the facilities of a 5 star hotel - kettle, fridge, mineral water and TV. Our room was clean and new looking and exactly as the photos on the agent's website. Everyone in the group was happy and pleasantly surprised. The group also provided 3 fresh meals every day and the food was delicious!! The mood across the group lifted during this time and everyone enjoyed the two days in Aziziyah prior to hajj as we spent our time with good food and several talks in the day by the muftis.
Mina: The tents in Mina and Arafat are provided by The Ministry of Hajj. The main difference M Zahid Travel brought to our hajj experience is that they provided hot, home cooked food (the same as in Aziziyah). So whilst other group were eating the pre-packed lunch boxes provided by The Ministry of Hajj (Cheese croissants and boxed juiced), we were dining on biryani. Similarly on the day of Arafat, the group continuously provided fruit, juice and water to keep us hydrated and finally treated the group to an Al Baik hot dinner.
We would never consider going on hajj or umrah with an alternative group and would highly recommend M Zahid Travel to all. Many agents now treat hajj as a business. In contrast M Zahid Travel operates with the belief and policy that they are helping people fulfil a pillar of Islam and that in helping us complete our hajj they too will be rewarded. We had a wonderful hajj experience and would not hesitate to recommend M Zahid Travel.